How do I take my final exam?

You will take your final exam online using Proctor360.  Your exam session is recorded and reviewed for academic integrity.  All final exams are CLOSED BOOK.  You cannot use your workbook, notes, parents, friends or other materials or computers during your final exam.  If you use outside materials, your exam will be flagged and you will need to retake it.  You will need to show your ID.  If you do not show your ID, your exam will be flagged.


How do I access my Canvas account?

Students are sent a course invitation via email when a new packet is issued.  Within the email click on "Get Started" to create a new NLC/DA Canvas account. If the student has previously purchased a packet and the Canvas account is already established, click on NLC/DA Canvas Website to login to the Canvas account. 


What do I do with my packet(s) after it is complete?

Once a packet is complete it will need to be returned to one of our offices for scoring and course completion.

After hours drop off is available ONLY at the Layton and SLC office. 

Layton Office (drop off or mail)

Northridge Learning Center
2431 N. Hill Field RD.
Layton UT, 84041

Salt Lake City Office (drop off only)

Northridge Learning Center
140 West 2100 South, Ste. 100
Salt Lake City, UT 84115

West Jordan Office (drop off only) 

Northridge Learning Center
9235-A S. Redwood Road (south side of Building 5)
West Jordan, UT 84084


Why is a Canvas quiz telling me it is locked?

Reviews on Canvas have a required practice quiz that will need to be submitted before the review 1 or 2 will be unlocked.  


What if I did not pass my final exam the first time?

You must score a minimum of 60% to pass the final exam. If you do not score at least 60%, you will need to purchase a retest. You will then need to wait 24 hours before you can retake your final exam. During this 24-hour period, you should review your packet and reviews on Canvas.

If you do not score at least 60% on the second attempt, we strongly recommend you meet with a tutor before you attempt the final a third time. You are only allowed three attempts to pass the final exam. If you do not pass the final exam on the third attempt, you will have to repurchase the workbook and start the course over.

Tutoring is available remotely or in person at our Layton location. Tutoring starts at $45-$75 per hour depending on the subject matter. Please call our tutoring center directly at (385) 245-2926 for scheduling, or schedule online on our website.


How long do I have to complete my packet(s)?

Please note that you will have 90 days, from the date the packet was issued, to complete the packet(s) and required online assignments. 


What if my due date lands on a weekend or on a date the office is closed?

Your packet due date will default to the next business day. If your due date is on a Saturday or Sunday. Your due date will default to Monday. If your due date is on a date NLC/DA is closed. Your due date will be the next business day NLC/DA is open.


Can I still complete my packet after my due date? 


Yes, but you will need to purchase an extension. This can be done online by clicking on High School Packets then selecting Extensions for the subject you are taking. You will then have 30 days from the date of purchase to complete your course. 


How many packets can I have at once?

Students are able to have 1 up to 4 packets out at a time. Packets purchased the same day will have the same 90-day due date. 


When will my credit reflect on my transcript?

Once NLC/DA has completed your course(s). Your school registrar will receive a transcript reflecting all completed courses within 5-7 business days.  


What do I do if I did not receive my Canvas Invitation?

Email with your name, DOB and packet name and section requesting another invitation and we will get that resolved.


How can I get my password reset if I have submitted a forgot password on Canvas and have still not received an email.

Email with your name, DOB and we will help get that resolved. Also, verify you are at the correct website